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While the content does not provide specific case studies, the Employee Management Kit is designed to be effective during crises. It emphasizes the importance of leaders sharing their team's pain, correcting their own mistakes publicly, providing extra support for those who need it, and modeling appropriate behavior. These strategies are intended to maintain morale and productivity during challenging times. However, for specific case studies demonstrating these principles in action, you may need to look at external resources or contact the creators of the kit.
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Don't separate yourself from your team – leaders who actively share their team's pain often feel more confident making tough decisions, particularly when they make the effort to face their employees directly. When leaders delegate the responsibility of sharing bad news to people who aren't responsible for the decision, it feels demoralizing, disrespectful and lacking empathy. Correct your own mistakes as publicly as possible – leaders may feel guilty their earlier information was inaccurate or misleading, but they can reset and repair some of the damage by admitting their mistake and communicating new developments consistently. Provide extra support for people who need it – there are ways to offer team members different forms of support. This may include allowing employees who have been laid off to continue to access benefits and services and assisting them in the job search. Model appropriate behavior to set a healthy example – instead of just worrying about employees' stress and pote...
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To manage the state of affairs at your workplace due to Coronavirus (COVID-19), we have created a free presentation that you can use to protect your t...