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Root Cause Analysis (RCA) is a systematic process to identify the root causes of problems and devise strategies to prevent them. Unlike other problem-solving frameworks, RCA goes beyond treating the symptoms of a problem and aims to identify and rectify the underlying issues causing the problem. Other frameworks may focus on immediate solutions or symptomatic treatment, but RCA is about preventing the problem from recurring by addressing the root cause.
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According to the Washington State Department of Enterprise Services, "Root cause analysis (RCA) is a systematic process for identifying 'root causes' of problems or events and an approach for responding to them. RCA is based on the basic idea that effective management requires more than merely 'putting out fires' for problems that develop, but finding a way to prevent them."
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Spot risks, identify needs for improvement, create an optimal approach to problem-solving, establish logical processes and find solutions to problems...
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