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Solution Awareness is a concept from the book "Talking to Crazy: How to Deal with the Irrational and Impossible People in Your Life". It refers to the process of coming up with a better solution than the impulsive one when dealing with irrational and difficult people. Instead of reacting impulsively, which can often escalate the situation, Solution Awareness encourages you to think through the situation, consider the consequences of your actions, and come up with a more effective solution. This approach can lead to better outcomes and less conflict.
Question was asked on:
Physical Awareness – Identify the physical sensations you are experiencing like tension in your head. Emotional Awareness – Attach emotions to each physical sensation like anger. Impulse Awareness – Verbalize what the feeling makes you want to do. Consequence Awareness – Remind yourself of the consequences of following the impulse. Insight Awareness – Understand what makes you take this confrontation personally. Solution Awareness – Come up with a better solution than the impulsive one. Benefit Awareness – Remind yourself of the various benefits of your new solution. Let's Go – Commit to the action.
Asked on the following book summary:
Do you often deal with bullies, manipulators, know-it-alls and other types of “crazy” in your professional life? If you reason with irrational people,...
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