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A salesperson can adapt their approach based on the customer's needs by asking the right, probing questions. This allows the salesperson to understand the customer's needs and tailor their sales pitch accordingly. The salesperson should listen carefully to the customer's responses and adjust their approach to demonstrate how their product is the perfect fit for the customer's needs.
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One of the best ways to establish rapport and get others to talk about themselves is by asking the right, probing questions. Most salespeople tend to rant continuously about their product and their company without taking time to listen to the customer's needs. If the customer is engaged by a salesperson asking the right questions, then they will reveal everything that salesperson needs to know in order to convince them of why their product is the perfect fit.
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People will only do business with others once they know them, like them, and trust them. They will buy the salesperson first, way before they even con...
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