Download and customize hundreds of business templates for free
Small businesses can apply the concept of "good catches" by encouraging their employees to report near misses or minor slip-ups. This can be done by destigmatizing mistakes and recognizing them as opportunities for improvement rather than failures. For instance, a business could establish a system where employees are rewarded for reporting these incidents. This not only helps in identifying potential areas of risk but also fosters a culture of continuous improvement and openness. Over time, this can lead to significant improvements in operational efficiency and safety.
Question was asked on:
Finally, to embed consistency across your organization, take some insights from the kinds of organizations where reliability is literally a matter of life and death. In high risk workplaces like oil rigs, aircraft carriers, and nuclear reactors it is critical to recognize that a minor slip-up is an opportunity to prevent a major accident. Madeline Bell recognized this at CHOP: instead of criticizing staff who reported near misses, such as almost giving a patient the wrong dosage of medication, Bell destigmatized mistakes by calling them good catches. The hospital even offers an annual Good Catch of the Year Award. Three years after implementing this program, serious safety events had decreased by 80%.
Asked on the following book summary:
There are four behaviors associated with success as a CEO: making decisions with speed and conviction; engaging with others in a way that drives resul...
Download and customize hundreds of business templates for free
How to communicate the value of your business to customers? Have a Company Profile presentation ready to give a 360-degree showcase whenever new opportunity knocks. This deck includes slides that paint a well-rounded picture of any business. Present it during meetings, print as handouts, or distribute it digitally.
Stand out from the crowd and land your next big opportunity with our Resume Templates. Choose from a wide selection of designs, from traditional to creative, to easily highlight your professional achievements.
Stand out from the crowd and land your next big opportunity with our Resume Templates Collection. Choose from a wide selection of designs, from traditional to creative, to easily highlight your professional achievements.
Need a way to make an impression in a competitive job market? Use our Personal Showcase presentation template to upgrade your portfolio with top highlights. This deck can be used to apply for a new job, ask for a promotion, or share digitally with recruiters and business prospects to make your strengths and skillsets known.