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The lessons from "How to Make People Like You in 90 Seconds or Less" can be applied in today's business environment in several ways. Firstly, they can be used to improve networking skills. By making a good first impression and establishing instant rapport, business professionals can build stronger connections with potential clients, partners, or colleagues. Secondly, these lessons can enhance customer service by teaching employees how to quickly build trust with customers. Lastly, they can be used in leadership to foster better relationships with team members, leading to a more cohesive and productive team.
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The initial face-to-face encounter between two strangers is the pivotal moment for establishing rapport. Because of the "fight or flight" instinct, people make judgments about whether to trust someone – or not – within the first couple of minutes during any face-to-face encounter. The first 90 seconds are critically important, and a first impression is hard to overcome.
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Use face-to-face communications skills to quickly bond people together. Learn explains how to make a good first impression, start a conversation with...
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