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Traditional sectors like retail or manufacturing can apply the concept of identity to influence customer behavior by creating a sense of belonging and community around their products or services. This can be achieved by aligning their brand values with those of their target audience, creating products that reflect the identity of the customers, and marketing campaigns that appeal to the identity of the customers. For example, a retail store can create a line of products that reflect the lifestyle and values of a particular group, and then market these products in a way that reinforces this group's identity. This can influence the customers' behavior as they are more likely to purchase products that align with their identity.
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A second way to get people to care is to tap into their sense of identity and exert a "peer pressure" tactic of sorts. Some interesting research on voting behavior shows that people, contrary to common sense, do not vote in their self-interest. They don't vote for policies that would benefit their particular tax bracket or move forward legislation that would enhance their personal situation. Instead, studies have shown that people vote based on identity – how they think someone "like themselves" should vote. "In forming opinions, people seem to ask not 'What's in it for me?' but rather, 'What's in it for my group?"
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Do you feel that your ideas lose momentum quickly? You can use the tactics in this book to make your ideas "sticky." Sticky ideas are those that "are...
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