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The key topics covered in the Employee Management Kit enhance business strategy during a crisis by focusing on leadership, communication, support, and modeling appropriate behavior. Leaders are encouraged to share their team's experiences, correct their own mistakes publicly, and communicate consistently. The kit also emphasizes the importance of providing extra support for those who need it, such as laid-off employees, and setting a healthy example for the rest of the team. These strategies can help maintain morale, trust, and productivity during challenging times.
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Don't separate yourself from your team – leaders who actively share their team's pain often feel more confident making tough decisions, particularly when they make the effort to face their employees directly. When leaders delegate the responsibility of sharing bad news to people who aren't responsible for the decision, it feels demoralizing, disrespectful and lacking empathy. Correct your own mistakes as publicly as possible – leaders may feel guilty their earlier information was inaccurate or misleading, but they can reset and repair some of the damage by admitting their mistake and communicating new developments consistently. Provide extra support for people who need it – there are ways to offer team members different forms of support. This may include allowing employees who have been laid off to continue to access benefits and services and assisting them in the job search. Model appropriate behavior to set a healthy example – instead of just worrying about employees' stress and pote...
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To manage the state of affairs at your workplace due to Coronavirus (COVID-19), we have created a free presentation that you can use to protect your t...
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