Download and customize hundreds of business templates for free
Active listening aligns with the psychology of relationships by fostering a sense of importance and worth in the other person. By listening intently and without interruption, we communicate that we value the other person's thoughts and time. This can strengthen the bond in a relationship, as it creates a balance where one is not dominating the conversation but rather allowing for a mutual exchange of ideas and feelings.
Question was asked on:
Good listeners are often seen as good conversationalists. Developing this skill takes practice, but the payoff is worth it. When we listen to someone intently, without interruption, it shows that we find them important and worth our time. A great rule of thumb is to focus on listening 75% of the time and talking 25% of the time.
Asked on the following book summary:
Written over 80 years ago, this is a book that is as relative today as it was when it was first written. The principles are a broad mix of personal an...
Download and customize hundreds of business templates for free
Do you often deal with bullies, manipulators, know-it-alls and other types of “crazy” in your professional life? If you reason with irrational people, it often backfires. Dr. Mark Goulston, a seasoned psychiatrist who coaches Fortune 500 CEOs and managers in conflict resolution, gives proven techniques to handle difficult colleagues, remain calm under any circumstances and always get your work done.
“Zombie ideas” simply refuse to die despite mountains of evidence to disprove them. How do you fight them? Paul Krugman, Nobel Prize winner in Economic Sciences, is the best person to shoot “zombie ideas” down. In his book, Krugman debunks the economics behind some of the most controversial issues of our time: universal healthcare, tax cuts, social security and social inequality.
A book that received high praise from Warren Buffett, The Outsiders chronicles the unconventional techniques that led eight CEOs to outperform the S&P 500 by an astounding twenty times. Read this summary to find out what they have in common.
As the workplace goes through a transformative time with the rise of automation and AI, what can employees do to optimize their human potential? Use this Soft Skills Training toolkit to navigate your roles with more creativity, empathy, and agility.