Analytics plays a crucial role in the success of a digital enterprise. It helps in understanding customer behavior, preferences, and trends. This understanding can be used to make strategic decisions, innovate, and improve customer satisfaction. It also aids in process automation and organization. Moreover, with the help of analytics, enterprises can leverage emerging technologies like AI, IoT, serverless computing, biometrics, AR, VR, blockchain, robotics, natural language processing, and quantum computing.

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Digital Transformation

Be on the forefront of technological shifts with our Digital Transformation presentation. This deck provides common frameworks that can help you embra...

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Companies that have successfully transitioned to digital enterprises orchestrate six building blocks: strategy and innovation, the customer decision journey, process automation, organization, tech and data and analytics. Use this slide to communicate the importance of reacting to customer behavior. Remember that by meeting and exceeding their expectations, you can significantly boost customer satisfaction, loyalty and advocacy. The top emerging technologies in 2020 are Artificial Intelligence, 5G, Internet of Things, serverless computing, biometrics, Augmented Reality, Virtual Reality (VR), blockchain, robotics, natural language processing and quantum computing.

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The content does not provide specific examples of companies that have successfully transitioned to digital enterprises.

A company can measure the success of its digital transformation by evaluating the effectiveness of its strategy and innovation, the customer decision journey, process automation, organization, tech and data, and analytics. It can also measure success by how well it reacts to customer behavior and meets or exceeds customer expectations, which can significantly boost customer satisfaction, loyalty, and advocacy. The adoption and effective use of emerging technologies such as Artificial Intelligence, 5G, Internet of Things, serverless computing, biometrics, Augmented Reality, Virtual Reality (VR), blockchain, robotics, natural language processing, and quantum computing can also be indicators of successful digital transformation.

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