How does process improvement relate to lean management?

Process improvement is a key component of lean management. Lean management is a method of running an organization that supports the concept of continuous improvement, a long-term approach to work that systematically seeks to achieve small, incremental changes in processes in order to improve efficiency and quality. In the context of lean management, process improvement involves identifying, analyzing, and improving existing business processes within an organization for optimization and to meet new quotas or standards of quality. It often involves the use of various lean tools and methodologies such as Kaizen, Six Sigma, and others.

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Studies show that companies embracing process improvement practices enjoy significant improvements in efficiency and costs, "Harvard Business Review"("HBR") reports. The University of North Carolina's Brad Staats and the University of Oxford's Matthias Holweg and David Upton examined 204 lean projects launched from 2012 to 2017 at a European bank with more than 2,000 branches in 14 countries and serving more than 16 million customers. The researchers strived to get to the bottom of why some improvements are sustained and others aren't. To achieve this, they looked at the lean initiative, started by the head office. Here is what Holweg and Upton discovered:

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Process Improvement

Optimize your business processes to achieve new breakthroughs in quotas and quality standards. Use our Process Improvement presentation — including co...

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