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The idea that users are not to blame for errors significantly shifts the responsibilities of a designer. It implies that designers should focus more on understanding the users' needs, behaviors, and limitations. They should design products that are intuitive, easy to use, and error-proof. This approach is known as "human-centered" design.
Designers must consider principles beyond just logic, such as psychology and cognitive science, to create products that align with how users think and behave. They should also consider the aesthetic aspect of the product to make it more appealing to the users. This approach ensures that the product is not only functional but also enjoyable to use.
In essence, the responsibility of a designer extends beyond creating a product that works. They are also responsible for ensuring that the product is user-friendly and minimizes the potential for user error.
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In , Don Norman argues that designers must accept this fact. Norman teaches the top frameworks behind this "human-centered" design system, the three most important areas of design, and why designers must consider additional principles besides logic, such as psychology, cognitive science, and art, to design excellent products that work better across any industry.
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How do designers improve their products to work around flaws in human logic? In The Design of Everyday Things, Don Norman teaches the top frameworks b...
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