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The Root Cause Analysis (RCA) framework aligns with digital transformation initiatives like merging data and processes by providing a systematic approach to identify the underlying issues that cause a problem. In the context of digital transformation, RCA can help identify bottlenecks, inefficiencies, or errors in the existing processes that may hinder the successful merging of data and processes. Once these root causes are identified, they can be addressed to ensure a smoother digital transformation. Moreover, RCA can also be used post-transformation to continually monitor and improve the new digital processes.
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Intelex Senior Project Manager, Kulbir Bal said on the subject: "The airline's Incident Reporting Management and Analysis System (IRMA) called for a merging of data and processes. Active participation from the company's business leads was instrumental in meeting VAA's needs and constructing an intuitive interface."
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Spot risks, identify needs for improvement, create an optimal approach to problem-solving, establish logical processes and find solutions to problems...