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A user journey flow chart should be updated or revised whenever there are significant changes in the product, user behavior, or business goals. This could be due to new features, changes in user needs or expectations, or shifts in the market. Regular reviews of the user journey flow chart can also be beneficial to ensure it remains accurate and relevant.
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Another commonly used flow chart is the user journey flow, which is an essential part of product design and development. User journeys show the steps that a user would take to use a product or complete a specific task within the product. Every digital product has essential tasks that every user has to complete, and a user flow can help identify where and when to put major decision points. (Slide 6)
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Need to simplify workflow management and make it more effective? This Flow Chart collection includes a variety of visualizations that can be used and...
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