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Some essential customer-centric KPIs to include in a KPI dashboard are Customer Satisfaction Score (CSAT), First Response Time, Customer Retention Rate, and Service Quality. These KPIs help measure the quality of customer service and the overall customer experience provided by the organization.
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Setting up a KPI dashboard for financial metrics is an efficient way to keep track of an organization's business performance. Use this slide to reflect the results of revenue and profits measurements. With this slide, communicate your venture's sales KPIs and results. Essential KPIs to include here: monthly sales growth, sales opportunities created, lead conversion rate and sales targets. Measure and present your and keep your team and executives informed, using this slide. Include project timelines, budget, quality and effectiveness as your project management KPIs. With this slide, share your customer-centric KPIs. These include Customer Satisfaction Score, , First Response Time, Customer Retention Rate and Service + Quality.
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Establish, communicate, and measure your goals with our KPI Dashboards collection. From financial performance, to sales, to project management, this d...
