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External forces that can trigger change management include changes in the market conditions, technological advancements, legal regulations, and social trends. For instance, the COVID-19 pandemic has forced many businesses to shift towards remote work, requiring changes in work processes and technology infrastructure. Economic shocks, such as recessions or financial crises, can also necessitate change as businesses need to adapt to survive. Additionally, changes in legal regulations can require businesses to alter their practices to remain compliant.
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External forces of change can compel change management out of the blue. Everything from the nature of the workforce, to technology, to economic shocks, and changing social trends can lead to the need for change. For example, recent global events have normalized remote work as a viable option. As a result, systemic changes are needed to ensure that employees have the tools and software to do their work. And for some industries that handle sensitive data, more measures would need to be implemented to prevent security breaches. Even though internal personnel are the key players who carry out this change, the reason why it took place was due to external circumstances.(Slide 8)
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Change can be difficult. But effective management of the change process can lead to long-lasting improvements for both the business and its people. Fr...
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