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Some future trends in process improvement practices could include the increased use of technology and automation, a greater focus on data-driven decision making, and a shift towards more agile and flexible processes. Additionally, there may be a greater emphasis on continuous improvement, with companies constantly looking for ways to refine and optimize their processes. It's also likely that there will be a greater focus on customer-centric processes, with companies striving to improve the customer experience at every stage of the process.
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Optimize your business processes to achieve new breakthroughs in quotas and quality standards. Use our Process Improvement presentation — including co...
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Studies show that companies embracing process improvement practices enjoy significant improvements in efficiency and costs, "Harvard Business Review"("HBR") reports. The University of North Carolina's Brad Staats and the University of Oxford's Matthias Holweg and David Upton examined 204 lean projects launched from 2012 to 2017 at a European bank with more than 2,000 branches in 14 countries and serving more than 16 million customers. The researchers strived to get to the bottom of why some improvements are sustained and others aren't. To achieve this, they looked at the lean initiative, started by the head office. Here is what Holweg and Upton discovered:
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