What are the four perspectives of growth covered by the balanced scorecard?

The four perspectives of growth covered by the balanced scorecard are: financial, customer, internal process, and learning + development.

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Execs can grade their growth efforts with a balanced scorecard, a strategic planning tool that covers four perspectives of growth: financial, customer, internal process, and learning + development. In this visualization, objectives for each perspective are listed, followed by the KPI metrics to track success and target goals for each. The icons indicate whether the target has been reached, with a column for notes to elaborate on actions that have been taken or planned. Use this as a high-level growth blueprint to ensure all perspectives of the core business are healthy and fully operational. (Slide 25)

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Growth Strategy Toolbox

Has your business growth reached a plateau? Use our Growth Strategy Toolbox to test, execute, and share new growth strategies across the team. Compani...

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