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Adam Grant's research identifies three types of people in the workplace: takers, matchers, and givers. Takers are self-serving, matchers operate on a quid pro quo basis, and givers serve those around them. For managers, the actionable takeaways could be:
1. Identify the types of individuals in your team and understand their interaction styles.
2. Encourage a culture of giving as it fosters a positive work environment.
3. Be wary of takers who may disrupt team harmony.
4. Ensure matchers are treated fairly to maintain their productivity.
Question was asked on:
The average workplace is made up of takers, matchers and givers. Takers are those who almost exclusively act in ways that advance their own personal agendas. In their interactions with others, they are internally asking the question, "What can you do for me?" Matchers operate on a quid pro quo basis, giving in equal measure as others have given to them. Matchers' interactions are based on fairness, with interactions based on the idea that "If you do something for me, I'll do something for you." The third group, the givers, is made up of people who are characterized by serving those around them. The interaction of givers is based on the question, "What can I do for you?" Grant's research was based on interviews with 30,000 people across a variety of industries and cultures, and more than half of his respondents – 56 percent – identified themselves as matchers. Nineteen percent of the people in his survey pool called themselves takers, and 25 percent were givers.
Asked on the following book summary:
According to old-school wisdom, the path to business success is looking out for yourself. But what if the key to thriving in the workplace isn’t pushi...
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