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1. Embrace change: The business environment is constantly evolving, and successful managers must be willing to adapt and innovate.
2. Operate with integrity: Ethical conduct is crucial in maintaining trust within the organization and with stakeholders.
3. Attention to detail: While micromanaging can be detrimental, showing concern for the small aspects of a business can demonstrate your commitment and can contribute to overall excellence.
4. Balance: It's important to strike a balance between focusing on details and not becoming petty or small-minded.
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It is OK to sweat the details to some extent. Eisner used to say, "Micromanaging is under-rated." It can show how much you care, and excellence is often a collection of small things. But when taken to extremes—as when Eisner proudly pointed out that he had chosen the types of lamps used in a hotel lobby—it can come across as petty and small-minded.
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Chairman and CEO of the Walt Disney Company, Robert Iger, tells his story and lays out the principles that successfully guided the legendary brand thr...
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