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In 'The Culture Code', one of the most surprising insights about the power of belonging cues is how they can foster a sense of connection, safety, and trust even in the most unlikely circumstances. For instance, the book recounts an incident from World War 1 where soldiers on opposing sides spontaneously erupted into Christmas carols and even began eating and drinking together. This was made possible by the steady stream of belonging cues exchanged by both sides for weeks before Christmas Eve. These cues, which included simultaneous ration deliveries and ceasefires during resupplying, latrines, and gathering of casualties, created a sense of connection and trust that transcended the battlefield.
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On Christmas Eve, something surreal happened at Flanders, one of the bloodiest battlefields in World War 1. Tens of thousands of soldiers across the battlefield spontaneously erupted into Christmas carols. Soldiers even began eating and drinking together. This seemingly magical incident becomes intelligible when we analyze the steady stream of belonging cues exchanged by both sides for weeks before Christmas Eve. The close physical proximity created belonging cues as soldiers could hear the conversations and songs from the others side. The British and the Germans would deliver rations to the trenches at the same time. During this time the firing would stop. Slowly these micro-truces expanded to include ceasefire during resupplying, latrines, and gathering of casualties. By the time the "spontaneous" ceasefire happened, thousands of belonging cues had been exchanged to create a sense of connection, safety, and trust.
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Danny Coyle unlocks the secrets of highly effective group cultures by studying the finest teams across various industries in the world, including the...
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