Enter your email business to download and customize this presentation for free
Long-term challenges in process improvement often include maintaining momentum and commitment, especially from senior leadership. Without visible support from the top, frontline workers may perceive that the company's enthusiasm for the effort has waned, leading to backsliding. Another challenge is the need for consistent measurement and monitoring. Initially, addressing obvious issues or "low-hanging fruit" may be straightforward, but identifying and implementing improvements becomes more complex over time.
Question was asked on:
To interpret and explain the findings better, Holweg and Upton talked to the bank's managers in all 14 locations. The managers named visible support from board members and senior leadership as one condition needed to keep improving. Without it, frontline workers believe that the company's enthusiasm for the effort has waned, and backsliding ensues, the managers stated, according to "HBR." The need for consistent measurement and monitoring was also mentioned. "Addressing the low-hanging fruit is easy; it becomes harder in the long term," one of the bank managers shared with the researchers.
Asked on the following presentation:
Optimize your business processes to achieve new breakthroughs in quotas and quality standards. Use our Process Improvement presentation — including co...
Download 8 out of 33 slides
Enter your email business to download and customize this presentation for free
Download full presentation
Quarterly
Commercial use allowed. View other plans
