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There could be several reasons for the drop in the figure of continuously improving projects to 36% after two years. One reason could be that the initial improvements were not sustainable in the long run. It's also possible that the projects faced unforeseen challenges or obstacles that hindered their progress. Additionally, the employees involved in the projects might have lacked the necessary skills or resources to maintain the improvements. Lastly, there might have been a lack of continuous support or follow-up, which is crucial for the success of any project.
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Over the first four years, the bank launched 33 to 51 projects every six months, each involving 1,600 employees. Initial improvements in efficiency averaged 10%; the gains rose to 20% after a year and 31% after two years. However, despite the impressive gains, 21% of projects failed to yield any improvements. Among the 79% that showed initial improvements, many regressed: only 73% were still producing results above baseline after a year and after two years the number fell to 44%. The researchers examined whether projects that were initially successful could preserve the gains and show continuous improvement, but only 51% of them were continuing to improve a year after launch and after two years the figure dropped to 36%.
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