Download and customize hundreds of business templates for free
The initial success of the Storm, despite its poor reviews and unreliability, was largely due to Verizon's subsidy of the device's price. Customers were eager to try the new device, especially given RIM's strong reputation. However, this success was short-lived as users began returning their devices due to faults, leading to a strained relationship between RIM and Verizon.
Question was asked on:
Despite the poor reviews and unreliability, Storm was initially a sales hit, as Verizon subsidized the price for customers were eager to try the new device, especially given RIM's strong reputation. Later, however, after Storm users began returning their devices in droves, Verizon had had enough. They demanded $500 million from RIM in compensation for the faulty phones and staff time spent handling angry subscribers. Since Verizon had signed a contract accepting the phones, they had little bargaining power. The negotiation ended with Verizon accepting RIM's concession of providing free repairs for Storms and funding device upgrades for unhappy customers. The more lasting damage, however was to RIM's overall relationship with Verizon. Verizon would soon start backing away from the partnership, seeking their answer to the iPhone elsewhere.
Asked on the following book summary:
The Kodak of smartphones, RIMs rise and fall, is an epic tale of how relationships, patents, lack of unity, and the wrong strategic plan led to the fa...
Download and customize hundreds of business templates for free
Ensure that your business continues to thrive under unfavorable conditions with our Business Continuity deck. This presentation includes practical frameworks to help you perform better impact assessment, risk management, prevention and recovery strategies, and many more.
To understand your organization's position and the elements that influence its capability to carry through changes, use our McKinsey 7S presentation. With this framework that's been around for 50 years, identify the weakest links in your venture’s processes, improve performance and maintain alignment with maximum efficiency.
Have you ever wanted to run a project like Elon Musk? What about the ability to predict a project’s success like a financial analyst at Goldman Sachs? Here are the ultimate project management tools to ensure success from the very start. You’ll gain how to calculate a project's IRR, conduct Monte-Carlo analysis to evaluate risk, manage teams with RACI matrix, present a project charter, track progress with dashboards and Gantt charts, and do it all again, but better, with a post mortem survey.
Is your business eyeing a new market? Use our Market Entry Strategy presentation template to discover if an expansion investment is worth it. Whether you want to enter a new geography, new sector, or new demographic, a strong market entry strategy is required to plan out the likelihood of success vs the cost of failure.