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To maintain results above baseline for more than a year, several strategies could be employed. First, it's crucial to ensure continuous improvement and learning within the organization. This could be achieved through regular training and development programs for employees. Second, it's important to monitor and evaluate the progress of projects regularly. This would help in identifying any issues or challenges early on and taking corrective action. Third, fostering a culture of innovation and encouraging employees to come up with new ideas and solutions could also help in maintaining and improving results. Lastly, it's important to have a strong leadership team that can guide and motivate employees to achieve their goals.
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Over the first four years, the bank launched 33 to 51 projects every six months, each involving 1,600 employees. Initial improvements in efficiency averaged 10%; the gains rose to 20% after a year and 31% after two years. However, despite the impressive gains, 21% of projects failed to yield any improvements. Among the 79% that showed initial improvements, many regressed: only 73% were still producing results above baseline after a year and after two years the number fell to 44%. The researchers examined whether projects that were initially successful could preserve the gains and show continuous improvement, but only 51% of them were continuing to improve a year after launch and after two years the figure dropped to 36%.
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