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Uber's rule-breaking and growth-at-all-costs approach had several implications. Initially, it allowed the company to rapidly expand and dominate the ride-hailing market. However, this approach also led to a number of issues including legal troubles, damaged public image, and internal conflicts. It created a culture that was often seen as toxic and aggressive, leading to high employee turnover. Furthermore, it hindered Uber's transition into a more sustainable and responsible company, as the same traits that fueled its growth became bottlenecks in its evolution.
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The board wanted a strong CEO candidate who could keep Kalanick out of Uber. On August 25, three CEO candidates, Jeff Immelt, Meg Whitman and Dara Khosrowshahi, the CEO of travel and logistics company expedia.com, presented in front of the board. When Dara spoke, it was immediately apparent to the board that he understood the intricacies and economics of the ride-hailing market. He made it clear that "there cannot be two CEOs." Benchmark and others pitched for Whitman while Kalanick and team rooted for Khosrowshahi, which lead to deadlocked votes. After multiple rounds, the board chose Dara Khosrowshahi as Uber's new CEO.
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Learn how Uber's growth was fuelled by obsessive product focus, broken rules, growth at all costs and minimal bureaucracy from the book that inspired...
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