Understanding and defining a winning aspiration is important because it sets the direction for your business strategy. It's not just about setting financial goals like revenue or profitability, but it's about defining who your customer is and how you aim to serve them. This customer-centric approach ensures that your strategy is focused on creating value for your customers, which in turn drives business success. For instance, Procter & Gamble's aspiration isn't just to have a profitable skin care line, but to help women have healthier, younger-looking skin or to help women feel beautiful. This aspiration guides their strategy in product development, marketing, and customer service.

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The time horizon for a business strategy should be long-term, typically 3-5 years. This allows for the development and implementation of strategic initiatives, and for those initiatives to start showing results. However, it's important to review and adjust the strategy regularly, at least annually, to account for changes in the business environment. Remember, a strategy is a dynamic plan that should evolve with your business and market conditions.

NTT Data, a global IT services provider, plays to win by focusing on providing innovative IT solutions and services that drive progress in society. Their winning aspiration could be 'empowering businesses and society through information technology'. They aim to achieve this by leveraging their global expertise and comprehensive portfolio of services across industries. They focus on customer-centric solutions, ensuring they understand the unique needs and challenges of each client and tailoring their services accordingly. This customer-focused approach, combined with their commitment to innovation and excellence, is how NTT Data plays to win.

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Playing to Win: How Strategy Really Works

Are you playing the game or are you playing to win? Develop a winning strategy for your organization...

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