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Synopsis

Does your company suffer from an innovation crisis? Apply agile methodologies within your organization with our Agile Organization Model presentation framework and transform your organization from a static innovation-less team to a dynamic and matrixed innovation-focused team. Also, learn how Lego Group has applied agile methods to pass decision making power to the company's development departments to solve problems as they arise.

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Transitioning a company from a static team to a dynamic, innovation-focused team using the Agile Organization Model involves several strategies. First, it's important to foster a culture of continuous learning and improvement. This can be achieved by encouraging team members to take on new challenges and learn new skills.

Second, decision-making power should be decentralized, allowing teams to solve problems as they arise, similar to the approach used by Lego Group. This empowers teams and fosters a sense of ownership and responsibility.

Third, implement agile methodologies across the organization. This includes adopting practices such as Scrum, Kanban, or Lean, depending on the specific needs and context of the organization.

Lastly, leadership should support and champion the transition, providing the necessary resources and support for teams to successfully adopt the Agile Organization Model.

The Agile Organization Model empowers development departments in decision making by promoting a dynamic and matrixed structure. This structure allows for quick decision making and problem-solving as issues arise. It encourages teams to be self-organizing and self-managing, which means they have the autonomy to make decisions that directly impact their work. This not only speeds up the decision-making process but also increases the team's ownership and accountability for their work.

Apart from Lego Group, other companies that have successfully implemented the Agile Organization Model include Spotify, ING, and IBM. Spotify is known for its squad framework, which is a key aspect of its agile methodology. ING adopted an agile approach to become more customer-focused and improve time-to-market. IBM, on the other hand, implemented agile to enhance collaboration and efficiency.

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Slide highlights

Moving to the new agile organization structure is tough. Utilize this slide to lay out and analyze all the components that will undergo the change. Agile methods, such as Scrum Process, Kanban Methodology and the Lean Project Model will come handy.

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With this slide, draw your tribe map. In a nutshell, a tribe map reflects how teams get work done and perform, and provides an organization chart that demonstrates the capability axis and shows which shared skills are owned and controlled.

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List the dos and don'ts of the transformation process. The dos may include working on key ingredients and following the rules and don'ts may include being afraid of failure and keeping your stakeholders in the dark.

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The Agile Organization Model can be effectively implemented in a company's structure by following a few key steps. First, it's important to understand all the components that will undergo the change. This includes understanding the agile methods that will be used, such as the Lean Project Model. Next, draw a tribe map. This reflects how teams get work done and provides an organization chart that shows the capability axis and which shared skills are owned and controlled. Finally, list the dos and don'ts of the transformation process. This could include working on key ingredients and following the rules, and avoiding being afraid of failure and keeping stakeholders in the dark.

During the transformation process to an agile organization, some dos include: embracing change, fostering a culture of collaboration, and prioritizing customer satisfaction. It's also important to maintain regular communication with all stakeholders and to be open to learning and adapting.

Some don'ts include: resisting change, neglecting team input, and ignoring feedback. It's also crucial not to overlook the importance of training and education in agile methodologies, and not to expect immediate results. The transformation to an agile organization is a gradual process that requires patience and persistence.

In the Agile Organization Model, a tribe map plays a crucial role in reflecting how teams operate and perform. It provides an organizational chart that demonstrates the capability axis and shows which shared skills are owned and controlled. Essentially, it helps in understanding the dynamics of the team and how work gets done, thereby aiding in the effective implementation of agile methods.

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Overview

According to management consulting firm, McKinsey & Co, the difference between traditional and agile organizations lays in the fact that traditional organizations revolve around a static structural hierarchy when agile organizations are more of a network of teams operating in rapid learning and decision-making cycles. In other words, the agile approach looks at organizations as living organisms, while the traditional approach looks at organizations as machines.

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The Agile Organization Model aligns with digital transformation initiatives by promoting a flexible and responsive approach to change. This model views organizations as living organisms that can adapt quickly to changes in the digital landscape. It encourages a network of teams operating in rapid learning and decision-making cycles, which is crucial for digital transformation initiatives that often require quick adaptation to new technologies and market trends. This model also fosters a culture of continuous learning and improvement, which is essential for staying competitive in the digital age.

Common challenges in applying the Agile Organization Model include resistance to change, lack of understanding of the agile principles, and difficulty in shifting from a hierarchical structure to a network of teams. These challenges can be overcome by providing comprehensive training, fostering a culture of continuous learning, and gradually implementing changes to minimize resistance.

The main components of the Agile Organization Model are:

1. Network of Teams: Agile organizations are structured as a network of teams, allowing for more flexibility and responsiveness.

2. Rapid Learning and Decision-Making Cycles: Agile organizations operate in rapid learning and decision-making cycles, enabling them to adapt quickly to changes.

3. Viewing Organizations as Living Organisms: Unlike traditional models that view organizations as machines, the agile model views organizations as living organisms that can grow and adapt.

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"Traditional organizations place their governance bodies at their apex, and decision rights flow down the hierarchy; conversely, agile organizations instill a common purpose and use new data to give decision rights to the teams closest to the information. An agile organization can ideally combine velocity and adaptability with stability and efficiency," McKinsey writes on its website.

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Spotify, a tech company, could greatly benefit from the Agile Organization Model. Spotify already uses some agile methodologies in its software development process, but fully adopting the Agile Organization Model could further enhance its efficiency and adaptability. By instilling a common purpose and giving decision rights to the teams closest to the information, Spotify could combine velocity and adaptability with stability and efficiency. This could lead to faster decision-making, more innovative solutions, and ultimately, a more competitive product in the music streaming market.

The Agile Organization Model enhances business strategy by instilling a common purpose and using new data to give decision rights to the teams closest to the information. This allows for a combination of velocity and adaptability with stability and efficiency. It decentralizes decision-making, enabling faster responses and adaptability to changes. This model also promotes a culture of continuous learning and improvement, which can lead to innovative solutions and strategies.

The main components of the Agile Organization Model include a common purpose, decision rights given to teams closest to the information, and the ability to combine velocity and adaptability with stability and efficiency. This model is designed to be flexible and responsive, allowing for quick decision-making and adaptability to changes.

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Anatomy

Per McKinsey, the anatomy of a successful agile organization consists of five main components:

  1. Strategy, which includes shared purpose and vision; sensing and seizing opportunities; flexible resource allocation and actionable strategic guidance.
  2. Structure, which includes clear, flat structure and accountable roles; hands-on governance; robust communities of practice; active partnerships and ecosystem; open physical and virtual environment and fit-for-purpose accountable cells.
  3. Process, which includes rapid iteration and experimentation; standardized ways of working; performance orientation; information transparency; continuous learning and action-oriented decision making.
  4. Teams, which includes cohesive community; shared and servant leadership; entrepreneurial drive and role mobility.
  5. Technology, which includes evolving tech architecture, systems and tools, as well as next-generation tech development and delivery practices.
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Companies can implement the Agile Organization Model in their operations by following these steps:

1. Strategy: Develop a shared purpose and vision. Be proactive in sensing and seizing opportunities. Allocate resources flexibly and provide actionable strategic guidance.

2. Structure: Establish a clear, flat structure with accountable roles. Implement hands-on governance and robust communities of practice. Foster active partnerships and an open physical and virtual environment. Create fit-for-purpose accountable cells.

3. Process: Encourage rapid iteration and experimentation. Standardize ways of working and maintain a performance orientation. Ensure information transparency and continuous learning. Make decisions that are action-oriented.

4. Teams: Build a cohesive community with shared and servant leadership. Encourage entrepreneurial drive and role mobility.

5. Technology: Evolve tech architecture, systems, and tools. Adopt next-generation tech development and delivery practices.

The Agile Organization Model differs from traditional business frameworks in several ways. It emphasizes a shared purpose and vision, sensing and seizing opportunities, and flexible resource allocation. The structure is clear and flat with accountable roles, hands-on governance, and robust communities of practice. The process involves rapid iteration and experimentation, standardized ways of working, performance orientation, information transparency, and continuous learning. Teams are cohesive with shared and servant leadership, entrepreneurial drive, and role mobility. Technology is continuously evolving with next-generation tech development and delivery practices. Compared to traditional models, the Agile Organization Model is more dynamic, flexible, and responsive to change.

The Agile Organization Model can be applied in various industries to enhance efficiency and productivity. In the software industry, it's used to manage work in small, manageable increments, allowing for flexibility and rapid response to changes. In manufacturing, it can streamline processes, reduce waste, and improve product quality. In marketing, it can facilitate quick decision-making and adaptation to market trends. In HR, it can foster a culture of continuous learning and improvement. It's also applicable in finance, healthcare, and education sectors, among others.

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Application

In his article for Forbes, Maureen Metcalf, CEO of Metcalf & Associates, covers four elements that leaders must master on the way to creating an agile organization.

Strategist leadership mindset

According to Metcalf, decision-makers of agile organizations must think about their ventures differently and regularly update their leadership approach and behavior, not just their processes. "[Leaders] need to be willing and able to change what they do and how they do it, and they need to be intellectually versatile and reflective," Metcalf writes.

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Nimble culture

Company culture and underlying agreements and values should always reflect the organization. Underlying agreements could revolve around the following topics: customer-centric approach, transparency, etc.

Lean principles

Employing lean principles means constantly boosting efficiency, eliminating waste and enhancing the value delivered to customers. The agile approach also requires ongoing analysis of company practices and processes.

Agile methods

The fourth element of an agile company is the actual agile development methodology based on the Agile Manifesto.

The Agile Manifesto, written by software engineers and developers, Kent Beck, Jeff Sutherland, Martin Fowler, Ken Schwaber, states:

"We are uncovering better ways of developing software by doing it and helping others do it. Through this work we have come to value:

  • Individuals and interactions over processes and tools
  • Working software over comprehensive documentation
  • Customer collaboration over contract negotiation
  • Responding to change over following a plan

That is, while there is value in the items on the right, we value the items on the left more."

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Case studies

The lego group

At the end of 2014, a Danish toy producer Lego was suffering from poor:

  • Cross-team alignment
  • Client collaboration
  • Release planning
  • Platform development

To solve these ongoing issues, in January 2015 the company morphed its entire DS games organization into a team-of-teams, introduced a shared sprint cadence, decentralized synchronization and dependency management and big-room planning events every eight weeks. At the end, the agile experiment had a lot of positive effects, not only on DS but also on other departments that collaborate with it.

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Switching to the agile model for Lego resulted in:

  • Less duplicated work. Teams are more in tune with each other, so they waste less time on redundant work.
  • Fewer dependency problems. Teams waste less time waiting for each other. They also interact smoothly with other departments and stakeholders.
  • Managers can update priorities and resolve impediments faster because they have a better idea of what is actually going on.
  • Client trust has improved due to transparency, as customers understand the processes and intents of the teams better
  • Planning is easier and commitments are met more often
  • Planners have a better sense of overall workload and capacity.
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Agile consultants who led the experiment, Henrik Kniberg and Eik Thyrsted Brandsgård, said: "[...] This has improved the motivation of the team members. Going to work is more fun when there's less confusion and less waste. And motivated people do better work, so it's a positive cycle! Another impact we've seen is that other parts of LEGO visit the meeting, get super inspired, and start exploring how to implement some of these principles and practices in their own department. In fact, agile is spreading like a virus within the company, and the highly visible nature of the PI planning event is like a catalyst."

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