The term 'service fee' in the context of Patreon's 2017 fee structure change refers to a new charge that was introduced by the company. This fee, which was set at 2.9% plus 35 cents for each subscription, was to be paid by the Patron, rather than being deducted from the Creator's total earnings as was the previous practice. This change was made with the intention of benefiting the Creators, according to the official statement from Patreon.
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