Uber's battle with taxi unions and local governments was a strategic move designed by its founder, Kalanick. He viewed local transportation as being riddled with cronyism and regulatory capture. When Uber entered a new city, it moved swiftly, reaching a critical mass before officials could react. This made it challenging for authorities to shut down a large, popular fleet. Uber encouraged drivers to continue operating even if they received tickets, with the company covering all costs. To Kalanick, these fines and tickets were merely a cost of doing business.
Learn how Uber's growth was fuelled by obsessive product focus, broken rules, growth at all costs an...
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