A business can optimize its processes by implementing continuous improvement projects. These projects should involve a significant number of employees to ensure a wide range of ideas and perspectives. The improvements in efficiency should be monitored over time, with an aim to increase the gains year after year. However, it's important to note that not all projects will yield improvements, and even successful ones may regress over time. Therefore, it's crucial to examine whether the successful projects can preserve the gains and show continuous improvement.
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