Zappos' comprehensive four-week training program during the employee onboarding process contributes to its renowned corporate culture by immersing all new hires, regardless of their future role, in the core aspects of the business. This hands-on experience, which includes answering calls and communicating with customers, helps to instill a deep understanding and appreciation of the company's customer-centric approach. This shared experience and understanding help to foster a strong, unified corporate culture.
How to streamline the onboarding and training process for new hires and set them up for success? An...
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