Rawlings could enhance the baseball experience by incorporating more technology into their products. For example, they could develop a baseball that can track its own trajectory and spin rate, providing players with valuable feedback on their throwing and hitting techniques. They could also create a smart glove that can analyze a player's catching and throwing form. Additionally, Rawlings could develop an app that allows players to track their progress and compare their performance with others. They could also enhance the baseball experience by organizing more community events or baseball clinics where players can learn and improve their skills.
By customizing each part of a customer experience, a product or service increases in value. Using ke...
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