What are the steps a company should take to implement Business Process Re-engineering (BPR) in their operations?

Business Process Re-engineering (BPR) can be applied in the manufacturing industry in several ways. It can be used to streamline workflows, eliminate inefficiencies, and reduce costs. For instance, BPR can be used to redesign the production process to minimize waste and improve productivity. It can also be used to restructure the supply chain to reduce lead times and improve inventory management. Furthermore, BPR can be used to automate manual processes, thereby reducing errors and improving quality. Lastly, BPR can be used to re-engineer the customer service process to improve customer satisfaction and loyalty.

While a specific case study is not provided in the content, there are numerous examples in the business world demonstrating the effectiveness of Business Process Re-engineering (BPR). One such example is Ford Motor Company. In the early 1990s, Ford applied BPR to their accounts payable system. They reduced the number of invoices processed by their clerks from 500,000 to 10,000 per year, which resulted in significant cost savings and efficiency improvements. This is a classic example of BPR's potential to streamline workflows and cut costs.