Many industries could learn from Rawlings' approach to product innovation. The key takeaway is the integration of technology into traditional products to enhance user experience and interaction. Industries such as fitness, education, automotive, and even food and beverage could benefit from this approach. For instance, fitness equipment manufacturers could integrate technology to track and analyze workouts, while educational tools could be enhanced with interactive features to improve learning outcomes.
By customizing each part of a customer experience, a product or service increases in value. Using ke...
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