Nuna's expansion was largely facilitated by the use of Objectives and Key Results (OKRs). This strategic framework allowed the company to act purposefully on its quarterly plans, rather than merely reacting to external events. This proactive approach enabled Nuna to expand from serving self-insured employers to managing the massive Medicaid database and developing a suite of new health plan products within just four years. The company was able to transition from state-level computing silos to a system-wide view across the entire Medicaid program. Today, Nuna is leveraging its data platform to drive analytics and inform policymakers, indicating the broader implications of its expansion. The case of Nuna demonstrates the potential of OKRs in driving rapid and strategic growth.

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Measure What Matters

Expounding upon our recent Objectives & Key Results presentation, we bring you more insights on how OKR has helped world-renowned corporations and org...

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Using OKRs to act purposefully on quarterly plans, rather than just reacting to external events, allowed Nuna to expand in just four years from self-insured employers to the massive Medicaid database to a suite of new health plan products. It was able to leap from state-level computing silos to the first system-wide view across the entire Medicaid program. Today, the company is looking to leverage its platform of data to drive analytics and to inform policymakers.

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A small business can use OKRs (Objectives and Key Results) to drive growth and performance in a similar way to Nuna by acting purposefully on quarterly plans, rather than just reacting to external events. This approach allows for strategic expansion and innovation. For instance, a small business could set clear objectives and measurable key results for each quarter, focusing on areas such as customer acquisition, product development, or market expansion. Regularly reviewing these OKRs can help the business stay on track and make necessary adjustments. It's also important to leverage data to drive analytics and inform decision-making, just like Nuna.

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