The diagnosis phase in strategic planning, as outlined by Richard Rumelt, involves identifying the critical issues or challenges that the organization is facing. This could be anything from declining market share, poor customer satisfaction, or internal inefficiencies.

To start the diagnosis phase, the leadership team could ask questions like:

1. What are the most pressing issues we are currently facing?
2. How are these issues impacting our business performance?
3. What are the root causes of these issues?
4. How do these issues align with our current strategic objectives?
5. What are the potential risks if these issues are not addressed?

These questions will help the team to identify the problems that need to be addressed and provide a clear direction for the next stages of the strategy: the guiding policy and the set of coherent actions.

stars icon
3 questions and answers
info icon

The next strategy stages, as per Richard Rumelt's insights, should follow these steps:

1. Diagnosis: Identify and understand the problem or challenge your business is facing. This could be a decrease in sales, increased competition, or a change in market trends.

2. Guiding Policy: Develop a policy that will guide your actions to address the diagnosed problem. This policy should be in line with your business goals and values.

3. Coherent Actions: Design a set of actions that are coherent and aligned with your guiding policy. These actions should be practical, achievable, and measurable.

Remember, each stage should be treated with care to avoid a bad strategy. If a stage is not well thought out, it could lead to ineffective results.

Policies in a company are formulated through a systematic process. First, the need for a policy is identified, which can be due to a new business requirement, a change in the business environment, or a legal requirement. Next, a team or individual is assigned to draft the policy. This involves researching best practices, legal requirements, and the impact on the business. The draft policy is then reviewed by stakeholders, including management, employees, and sometimes even customers or external experts. Feedback is incorporated into the policy. Once the policy is finalized, it is communicated to all relevant parties and implemented. Finally, the policy is periodically reviewed and updated as necessary. This process ensures that the policy is relevant, effective, and aligned with the company's goals and values.

stars icon Ask another question
This question was asked on the following resource:

Good Strategy, Bad Strategy

Even some of the world’s biggest organizations do strategy poorly, and incorrectly credit their succ...

View summary
resource preview

Download and customize more than 500 business templates

Start here ⬇️

Go to dashboard to view and download stunning resources

Download