A company can balance between positive and negative feedback by acknowledging both types of feedback. Positive feedback should be used to reinforce good practices within the company, while negative feedback should be seen as an opportunity for improvement. It's important to address negative feedback and take corrective actions where necessary. This balance can lead to continuous improvement and increased customer satisfaction.
How do you avoid wasted time, money, and resources from short-sighted decisions? When you think in s...
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