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A company can ensure effective communication with stakeholders during a crisis by having a well-prepared crisis management plan. This plan should include strategies for releasing initial crisis management messages, contacting employees and stakeholders, and prioritizing public and company safety. Regular updates should be provided to keep all parties informed. The use of clear, concise, and transparent language is crucial to avoid misunderstandings. It's also important to be open to feedback and questions from stakeholders.
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Crisis management is the process of dealing with and responding to the different phases of the crisis. In a nutshell, this is the process of putting your crisis management plan to action. This phase includes releasing initial crisis management messages, contacting employees and stakeholders and prioritizing public and company safety.
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In face of uncertainty and disruption, use our COVID-19 Crisis Management deck to undertake the current challenges of your business, develop recovery...