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A company can ensure that their product or service directly benefits the customer's needs by understanding the customer's pains, tasks they need to accomplish, and how their product or service can address these. This understanding forms a strong value proposition that directly applies to the customer's needs.
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How do you communicate your value to customers? Use this presentation template to create your own Value Proposition Canvas and dive into the most impo...
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On the other side, the same elements of a value proposition are addressed from the customer's point of view. The customer has particular pains that need to be solved, and they should also find benefits in the product or service that are directly applicable to their needs. The last third is "customer jobs", or the tasks a customer needs to accomplish with a given product or service offering. A strong value prop addresses all three of these customer needs and how your company will answer them.
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