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A small business can apply the concept of defining the right outcomes by setting clear, measurable, and achievable goals for its operations. This involves identifying what the end result should be and then allowing employees the freedom to determine the best way to achieve these outcomes. This approach encourages responsibility and self-reliance among employees, as they are not micromanaged but are given the autonomy to decide the steps to reach the goal. It also allows management to focus on enhancing employee performance and keeping the team focused on the goal, rather than wasting time trying to control every step of the process.
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By breaking the rules of traditional management, readers will be able to see things differently and find innovative ways to manage. Based on interview...
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The second key is to define the right outcomes. This key teaches readers that management is not about direct control; it's about remote control. By defining what the end result should be, readers will find that they don't have to waste time trying to control the steps along the way. Define the outcome and get out of the way. Readers will learn that their time is better spent on enhancing employee performance and keeping the focus on the goal. The result will be employees who take responsibility and become more self-reliant.
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