'Change by design' can be measured or evaluated by assessing the impact of the implemented design solutions on the problem they were intended to solve. This could involve measuring improvements in efficiency, effectiveness, user satisfaction, or other relevant metrics. It could also involve assessing whether the design solutions have led to innovation or transformation in the area they were applied to.
The leader of one of the most successful design companies, Tim Brown, CEO of IDEO, shares what he ha...
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