Enter your email business to download and customize this spreadsheet for free
Companies can implement the Issue Tracker in their operations by first creating an issue list to track open tickets. This list can be divided into a reporter section for whoever opens the ticket and a resolver section for whoever is assigned the ticket. Reporters can either be internal team members or external customers who experience issues. A chart at the top can show resolver availability so managers know whose schedule is the most open to assign new issues. Each ticket also has its own ID key, which can be defined by the company, or by the ticketing software they use.
Question was asked on:
This is an Issue Tracker spreadsheet template we created and is meant to complement whatever issue tracker software system you use. To make ours, we started by making an issue list to track open tickets, then divided that list into a reporter section for whoever opens the ticket and a resolver section for whoever is assigned the ticket. Reporters can either be internal team members or external customers who experience issues. A chart at the top shows resolver availability so managers know whose schedule is the most open to assign new issues. Each ticket also has its own ID key, which can be defined by us, or by the ticketing software we use.
Asked on the following spreadsheet:
Need to track bugs and new features to implement? Use our Issue Tracker to plan, assign, manage, report, and track the progress of multiple issues. An...
Download 3 out of 5 sheets
Enter your email business to download and customize this spreadsheet for free
Download full spreadsheet
Quarterly
Have you ever wanted to run a project like Elon Musk? What about the ability to predict a project’s success like a financial analyst at Goldman Sachs? Here are the ultimate project management tools to ensure success from the very start. You’ll gain how to calculate a project's IRR, conduct Monte-Carlo analysis to evaluate risk, manage teams with RACI matrix, present a project charter, track progress with dashboards and Gantt charts, and do it all again, but better, with a post mortem survey.
How can you set goals to manage time and communicate plans to your team and collaborators effectively? Develop an action plan that’s unique to your projects and adaptable to changing conditions. Our Action Plan collection, which you can download and customize for any industry, provides detailed slides with the tools to realize your goals into concrete results.
Productivity a problem? Use our To Do List Spreadsheet collection for a series of to-do lists and dashboards to manage projects across weekly, monthly, or subtask views. Manage personal to-dos by type, status, and due date. Track progress across individual tasks with a status to-do list. Since the most important element of any to-do list is to prioritize tasks, the Priority list divides to-dos by their importance. To track daily task accomplishments, use the daily log that accumulates progress toward daily, weekly, or monthly frequency goals.
Need a project plan that actually hits its target? Use our project plan template to address the key components that make a project successful from inception to completion. Visualize your project scope to start with, propose a realistic timeline, evaluate available resources, structure a timely implementation plan, and prepare for any potential risks.
Need better visualizations to analyze and report top KPIs? Use these KPI Charts to input up to a million rows of raw data. Then filter a subset to view and the board automatically generate premade charts to visualize the data for reports and analysis. This could be sales data, bug or issues data, a project to-do list, features to implement, or even stock market analysis. Rename and customize up to two date ranges, two numeric values, and five drop-down values to filter and compare against each other. Then create beautiful KPI charts for analysis and reports.
Achieve your project deliverables and track your progress with our Project Management Toolbox. Designed to be used by both Project Managers and team members, this deck includes all the tables, graphs, timelines, and Gantt charts you need.
Need to complete projects on time, every time? Use our Project Plan spreadsheet to triage tasks, define risks, and manage timelines with kanban or agile visualizations. Define the scope of a project with a project charter and list important team members with a stakeholder register.