Global companies like Apple and Google can use a brand voice scale to manage their brand's tone by weighing and balancing the important aspects of their brand's tone. These aspects are usually represented by adjectives that determine how the public perceives the brand. By moving the point of each aspect to the sweet spot for their brand on the brand scale slide, they can effectively manage their brand's tone. Additionally, they can use a message mapping graph to contextualize their brand's message, assessing the messaging's resonance and effectiveness. The bubble sizes on this graph represent the credibility of each message.
Need a way to manage brand image and improve public perception? This PR Strategy presentation provid...
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