The concept of 'never split the difference' can be applied in conflict resolution by not compromising but rather understanding the needs and wants of the other party. Start by listening to create trust and safety for a real conversation. This will help you identify what your counterpart actually needs and get them to feel safe enough to talk about what they really want. Good listening skills can help develop emotional empathy, which can be beneficial in conflict resolution.
Do you dread negotiations for fear of the conflict involved? The fact is that every aspect of our li...
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