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The 'how-to-think' approach can be applied to marketing physical products by first understanding the product's unique selling points and the customer's buying behavior. This involves asking questions like 'What makes this product stand out?' and 'Why would a customer choose this product over others?'. It also involves understanding the prospects and defining the product in a way that appeals to them. This approach encourages creative and critical thinking, which can lead to more effective marketing strategies.
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Service companies often struggle with marketing efforts because their “product” is not a physical thing. Services are abstract and their effectiveness...
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The approach of learning how to think, as opposed to learning simply what to do, is the foundation of the book and is what makes it so refreshing and effective. Beckwith clearly outlines the foundation for this "how-to-think" approach with specific questions such as "What am I good at?" and specific exercises such as defining a service, understanding prospects, and understanding a customer's buying behavior. While much of the material in the book will not be seen as particularly new or ground-breaking, it's the way the material entices readers to look at these effective marketing elements with a different, creative view, that makes the material so valuable.
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