The operations process can be used to design effective programs by understanding the people and the business, insisting on realism, setting clear goals and priorities, and following through. Leaders should engage with their staff actively and have candid discussions on operational realities. They should be realistic and ensure that realism is the goal of all dialogues in the organization. Setting clear goals and priorities can help people make better trade-offs between priorities daily and avoid organizational politics. Following through ensures that the set goals are achieved.
How do you translate strategy into results? Execution is both an organizational culture and a specif...
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