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These negotiation strategies can be applied in a hostage situation by focusing on understanding the needs and wants of the hostage-taker. The negotiator should make the hostage-taker feel safe enough to express their true desires. This can be achieved by actively listening and creating an environment of trust and safety. The negotiator's focus should not be on their own position or argument, but on the perspective of the hostage-taker.
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Do you dread negotiations for fear of the conflict involved? The fact is that every aspect of our lives involves some form of negotiation. Expert FBI...
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Your first goal is to identify what your counterpart actually needs and to get them to feel safe enough to talk about what they really want. Make the other person and what they have to say your sole focus—not your position or argument, but theirs. Start by listening; it's the only way to create enough trust and safety for a real conversation.
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