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These decisions could negatively impact the perception of these brands among gamers. Gamers may view these actions as a disregard for their interests and loyalty, which could lead to a loss of trust and potentially a decrease in brand loyalty. This could ultimately affect the brands' sales and reputation in the gaming community.
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Over the last 20 years, Sony's Playstation and Microsoft's Xbox have been neck and neck for the top-selling game console with each new generation. But both companies made decisions they had to walk back this year: Xbox decided to raise the cost and charge gamers the same price they would pay for a whole year of its Xbox Live Gold service, only now they would only get six months. Playstation also angered fans when it decided to shut down the legacy Playstation network stores, also ultimately deciding to walk back the decision.
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How do you better organize your priorities to make stronger decisions backed up by data? With this collection of decision-making frameworks, you’ll le...