Amazon adapted its business model based on customer feedback by learning from its failed ventures and adjusting accordingly. For instance, Amazon Auctions, which was intended to compete with eBay, taught the company that customers expected to pay a low, fixed price on Amazon. This feedback led to a shift in Amazon's approach. Similarly, the failure of zShops, due to its complexity for third-party sellers and customers, led to its evolution into the successful Amazon Marketplace.
Have you ever wondered how Amazon managed to grow from the first online bookstore to a global techno...
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